All orders have a processing time of 12 – 48 hours regardless of the shipping method selected. All transit times are counted in business days (Saturday – Thursday).
Please Note: We do not process orders on weekends and major holidays. Any orders placed at this time will continue processing the following business day.
Dhaka Metro (24 Hours) – Tk100
Out of Dhaka (2 Business Days) – Tk150
*Out of Dhaka – Order amount must be paid in FULL before delivery.*
Processing Cut-off Time:
Dhaka Metro (24 Hours) – The order will be delivered within 24 Hours of the confirmation call.
(24 hours counted from our confirmation call)
Out of Dhaka (2 Business Days) – All orders placed will start processing on the next business day.
If your item was damaged, missing, or incorrect, you must inform us within 6 hours of the delivery of the package. Once your claim has been received, reviewed, and approved, we will assist you with correcting the issue.
Cancelling and Altering Orders:
Orders may be edited up to 10 minutes after being placed. Please inform us within 10 minutes to make any changes. After that time, the order will be considered correct and final.